The Basic Principles Of Telus customer service
The Basic Principles Of Telus customer service
Blog Article
Nevertheless, soon after reviewing the contract, I discovered it didn’t reflect the special discounts or plan aspects talked over, including the 500GB of information and additional discount rates for pre-authorized payments.
Hey @DjE we could definitely do what we can to help you. Is it possible to make sure you deliver us a private message and we will go from there?
Of course I attempted chat and obtained related with a Stay particular person Nonetheless they advised me I had to call. Undecided just what the Reps on the chat can help with.
I named Telus CS at eight.55AM Mountain time they usually hanged up on me, declaring which i really need to call for the duration of "typical Workplace hours". Is that this for genuine?
If our reply solved your concern, make sure you click Take as Alternative to aid Other people inside the Neighborhood.
for the Black Friday i named Telus to get me a fresh cell line for my daughter if there is a deal like i bought Beforehand for my other Little ones as a loyal customer with Telus.
once the agent evaluate my account he stated I am unable to give you a offer or credits like you have now along with your exiting account, so i just gave up and hangup the mobile phone.
If our reply solved your difficulty, please click on Settle for as Alternative to assist Other people during the Neighborhood.
• Once i referred to as to make clear, Eunice through the BCX Wireless Vehicle crew told me that the special discounts were utilized. On the other hand, she copied and pasted Abdul’s notes, which didn't explain the price reduction details.
If our reply fixed your issue, make sure you click on Take as Alternative to aid Many others during the Local community.
In the approaching weeks and months, we'll be working to expand the solutions and services supported, so preserve examining again for updates.
The hrs they've are certainly not Operating nicely with my work and caring for an aged relative hectic timetable. I also chatted However they told me I ought to call in.
The Tv set signal has long been misplaced since Friday, September 27th plus the technician who showed up yesterday, September 30th couldn't correct the problem after transforming the Television set cable box and cable. I had been educated that the online world Modem has to be modified way too, but he did not have it.
I'd some minor concerns but I had Certainly no clue how to repair them. Then, my co-employee encouraged me of one's service. Your staff were particularly patient and handy! Thanks to all of these!
This can be a enormous waste of your time and only creates Telus customer service an extremely frustrated customer prior to they get to speak to the CSR and now the CSR has to cope with an by now pressured to their limit customer.